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Terms of Use


The website "www.akritidis-kosmimata.gr" is an online commercial store for the sale of products and services via the internet (hereinafter referred to as the "online store" or "website") created and operated by the company under the name "AKRITIDIS, I . & Α., Ο.Ε. » hereinafter referred to as the "Company", based in Thessaloniki, 68 Mitropoleos Str. and legally represented, with Tax Identification Number 999895701 and Reg. No. 43814206000, contact email info@akritidis-kosmimata.gr and e-shop customer service phone line 2310 253021.

The following terms and conditions cover exclusively any sale of products and / or services through the online store of the Company located on the website www.akritidis-kosmimata.gr. Any other Terms and Conditions are expressly excluded. It is considered that every user who enters and trades or uses the services of the online store (hereinafter the "User") consents and unconditionally accepts the terms set forth herein, without exception. If a User does not agree with these terms, they must abstain from using the online store and from any transaction with it.

Terms of use

The Company reserves the right to freely modify or revise the terms and conditions of use and transactions in the online store whenever deemed necessary, and undertakes the obligation to inform consumers of any change through the pages of this online store.

Information & Products

The Company is committed to the accuracy, truth and completeness of the information provided in the online store, in terms of the identity of the Company, as well as the transactions provided through the online store. The Company, in the context of good faith, is not responsible and is not bound by electronic data entries that were made incorrectly or inadvertently during the common experience and is entitled to correct them whenever it becomes aware of their existence.

Limitation of Liability

The Company, in the context of its transactions in the online store, is not responsible and is not obliged to pay compensation for any damage or loss resulting from the cancellation of orders, non-execution or delay in their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but informs on the basis of the observed data about the availability or not of the interested customer and undertakes, in case of change of these data, to inform the customers in time about the unavailability, in which case it bears no further responsibility. The online store provides the content (eg information, names, photos), products and services available through the website "as is". In no case is the Company liable or criminally liable for any loss (positive, special or negative, which indicatively and not restrictively, divisively and / or cumulatively consists in loss of profit, data, monetary satisfaction, etc.) a visitor to the online store or a third party for reasons related to the operation or not and / or use of the website and / or inability to provide services and / or products and / or information available through it and / or any permitted third party interventions in products and / or services and / or information available through it.

Intellectual property rights

All content in the online store, including distinctive titles, badges, images, graphics, photos, drawings, texts, etc. are the intellectual property of the Company and are protected in accordance with the relevant provisions of Greek law, European law and international conventions, as well as the intellectual property of third parties for which the Company has been licensed for its own exclusive needs and for the operation of the online store. It is forbidden to copy, transfer or create a derivative work based on this content or mislead the public about the actual provider of the online store. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written consent of the Company or any other copyright holder. The names, images, logos and insignia listed and describing the online store or the products or services of the Company or third parties, are assets of the Company or third parties respectively, protected by the relevant trademark laws. Their use in the online store in no way provides permission or right of use by third parties.

Exchanges / returns/ refund policy

Concerning order cancellation and return policy, follow the link http://akritidis-kosmimata.gr/return-options/.

User Responsibility

The user / customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and business ethics.

The user is obliged not to use the online store for:

-sending, publishing, e-mailing or otherwise transmitting any content that is illegal for any reason, causes unlawful infringement and damage to the Company or any third party or violates the confidentiality or privacy of any person

-sending, publishing, e-mailing or transmitting in other ways any content that offends users' morals, social values, minority, etc.

-sending, publishing, e-mailing or otherwise transmitting any content for which users do not have the right to transmit in accordance with the law or applicable contracts (such as inside information, property and confidential information acquired or disclosed as part of employment or covered by confidentiality agreements)

-sending, publishing, e-mailing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any kind

-sending, publishing, e-mailing or otherwise transmitting any material containing software viruses or any other code, files, or programs designed to interrupt, damage, destroy, or equip the operation of any software or computer hardware

-intentional or unintentional violation of applicable law or regulations

-harassment of third parties in any way

-collecting or storing personal data about other users

Links to this website

The links included in the online store lead to store pages or in some cases lead to websites of third party providers, companies, etc. These related websites are not under the control of the Company and the Company is not responsible for the contents of any such website or any link contained in a related website, or any changes and / or updates to such websites. The Company is not responsible for internet broadcasts or for any form of transmission received from any linked website. The Company provides these links in its online store only to facilitate the use of the online store, their use is not mandatory for the visitor / customer and the fact that they are included in the online store does not imply that the Company approves or accepts their content .

Pricing policy

The online store of the Company reserves the right to change prices without prior notice to the customer.

Dispute Resolution

We would like to inform you that in the event of any dispute arising out of the transaction between us, for the resolution of which you will have sent us a relevant request but we are unable to reach a mutual agreement, you may contact the Electronic Dispute Resolution platform online at webgate.ec.europa.eu/odr/ which is directly linked to the responsible independent Authority "Consumer Advocate" (http://www.synigoroskatanaloti.gr). On this platform you can submit a request for the resolution of the dispute so that our company can then be called by the responsible Authority to the email address info@akritidis-kosmimata.gr.

We also remind you that our Company recognizes in the context of good faith the advisory nature of the decisions of the Authority that will be addressed and is not committed to the enforceability of these decisions. In the case of a non-amicable settlement of the dispute through the ADR platform, the civil courts are competent.


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